Tyne Tunnels

2.0
290 reviews
50K+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Join the underground movement and download the Tyne Tunnels app, the smart and easy way to pay the toll with our new Open Road Tolling operation. With the Tyne Tunnels app it’s easy for you to top up your account and go through the tunnels. Use the app to log in to your account, or set one up and pre pay for your journeys. Pre-paid customers also save 10% on every journey!


As well as being really easy to pay for your journeys the App is filled with features to keep you moving;

Top up your account – you can top up your Tyne Tunnels account quickly and conveniently.

Manage your account – update your contact details, securely store a preferred payment method for a faster top up experience, and set up low balance alerts.
Auto top-up – set up Auto top-up so your account always has credit

Live journey times – view live journey times for key routes across the river Tyne, including the Tyne Tunnel, Tyne bridge and A1 western bypass.

Travel alerts - view and receive live traffic alerts from the App.

Add vehicle registrations – Take advantage of our ANPR technology and add vehicles to your Tyne Tunnels account quickly and conveniently.

View Payment and Travel history – View your payments, travel history and download receipts.

Travel Calculator - you can plan and compare your journeys by cost/time/convenience.

Our ANPR technology will recognise your registration plate from your account and deduct

Don’t get stuck in a Jam, go underground.
Updated on
Mar 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
285 reviews
Marty Byrne
March 17, 2024
The update 09/03/2024 resulted in the app crashed when opened. I had to uninstall & reinstall the app to get it to work. So another update 17/03/2024 & that is fixed, but still a problem once opened you cannot close the app with the back tab, you have to use the opposite tab to view all open apps & close it there. So it still doesn't work correctly. Other than that it allows me to pay my tunnel fee.
5 people found this review helpful
Did you find this helpful?
TT2
March 13, 2024
Hi, that doesn't sound right! Can you try and access the app again and if you are still having issues please give us more information at tynetunnels.app@gmail.com so that we can investigate.
Charles Cagney Thompson
November 13, 2023
Keeps me logged in with varying success. Sometimes when I am logged in my profile won't even show, so when I want to top up I follow the links to the website via the app and my saved cards aren't even present. Horrible system, I'm inclined to believe it is deliberately convoluted to incurr penalties. I applaud the recent addition of Google pay. Still if my profile doesn't load what is the point.
8 people found this review helpful
Did you find this helpful?
Heather Smith
August 2, 2022
Didn't have any problems setting this app up at all. I always keep plenty of funds in it for journeys and my car reg is registered. Unfortunately when I have used the tunnel the payment never ever comes out, my total stays exactly the same. Instead I have to separately call and pay, this took 22 minutes, to make sure I'm not fined. I wish it just automatically came out of my account like it's meant to.
18 people found this review helpful
Did you find this helpful?

What's new

This release contains:
- a fix for a bug which was causing the app to crash for some users on launch.
- a fix for Face ID & Touch ID not working for some users.
- minor fixes and improvements.