Cleveland Clinic Express Care

4.5
2.08K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet. During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate – no appointment needed.

How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider – save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $65 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients

Commonly Treated Conditions (Ages 2+)
• Asthma*
• Bronchitis*
• Conjunctivitis
• Cough and cold symptoms
• Earaches*
• Minor back and shoulder pain*
• Minor medical concerns
• Minor trauma, burns or lacerations*
• Sinus infections
• Urinary tract infections*
• Yeast infections*
• Rash
• Flu Symptom

*Adult patients only
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.94K reviews
Dog
October 15, 2020
I tried 3 times to use this, every time when it got to the video it just stopped loading. Total wate of time when I was really sick and needed to see a Dr. That was after it froze numerous times on the beginning screen. I had to reinstall twice and log back in, even call the customer service to reset my password moments after I'd been logged in and it kicked me out.
3 people found this review helpful
Linda Llew
May 9, 2021
I kept losing my connection way too early by being timed-out while I was responding to the questions and uploading pics. So, the app needs to be reset for longer response time OR, it NEEDS to be reset to remember the answers before it times-out, so that one doesn't need to start all over again. It was extremely frustrating!
8 people found this review helpful
David Montgomery
December 18, 2020
Can't really rate them high when I get get the ap to work and there is ZERO technical support. I've tried to sign up twice and filled in all my info and it just says "checking insurance info" and spins. Then after several minutes it asks me to log in and when I do it says "my password or username is wrong". Ive done it twice. It didn't work. Too cheap to have a support phone number so screw them.
11 people found this review helpful

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed