Michael Gonzalez
This app constantly crashes and resets after I close it. The fingerprint scan option doesn't work and it's honestly a hassle to use sometimes. My fingerprint scanner works perfectly when unlocking my phone so I don't get what the deal is. I shouldn't have to reset my information with the bank everytime I want to check my balance on my savings or checkings. For a mobile banking app, it runs awful. Really disappointed.
11 people found this review helpful
Foofiiter
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Edit 2/11/21 app still wont load Edit: app no longer loads. Always in a state of communicating with the bank. Garbage app. Edit 10/6: Spoke with customer service and all they say is that they know there is a problem but have no time frame on when it will be fixed. Haven't been able to log in for over month and a half at this point. Update: it is December 29 and the damn app still won't load. Horrible customer service. Opened up an account at First Union Bank, their mobile app works perfectly...
12 people found this review helpful
A Google user
The new app has quite a few more helpful features!! Being able to freeze any of my cards from my phone is an added piece of mind and being able to transfer my friends and family money from my phone means I need one less app on my phone. The design is much sleeker, more user friendly, and overall more appealing. Definitely reccomend it for all ANB customers.
8 people found this review helpful