A Google user
Too many issues 1) sometimes log in doesn't work. (web service unavailable). 2) checking in does not let you enter a different frequent flyer number, it has to match with the booking, it shouldn't give an error, just a warning and continue 3) it doesn't save traveler's information so you don't have to enter it every time you either book or check in for a flight. 4) sometimes it doesn't find reservations through record locator if you purchased your flight through an agency (that uses Amadeus)
4 people found this review helpful
Mira Fonseca
Very easy to book using the app, perfect information given about what they offer, easy to add different services and in case you change your mind you can still choose those services and update it before travelling. Aireurope is brilliant !
AIR EUROPA
February 18, 2024
Hello Mira,
thank you very much for your feedback and rating! :)
Adam Smith
Can't select a seat on an Air Europa flight. Also can't get my boarding passes. In the other direction, KLM had no problem letting me select a seat on the Air Europa flight and getting my boarding passes. But apparently a simple two-segment partner ticket is too complicated for Air Europa.
1 person found this review helpful
Hola Adam,
muchas gracias por el comentario, sentimos que tu experiencia no haya sido satisfactoria. Te agradeceríamos enormemente si nos das más detalles sobre lo que te ha ocurrido con la app.
Todo el equipo estaremos encantados de poder ayudarte. Escríbenos por favor a soporteapps@aireuropa.com. Muchísimas gracias