Aasim Allauddin
One of the worst apps I've come across. Their withdrawal program is terrible and fees exorbitant. Not to mention that they have a pitiful selection of networks through which you can withdraw. Terrible experience. For context, until further verification (which is more complicated than many other larger and more professional exchanges) they only allow withdrawals through 2 networks (Eth and BUSD) and only 50 dollars or so, and they take 30 dollars flat fee on the Eth withdrawal.
36 people found this review helpful
AltCoinTrader
July 11, 2023
We are sorry to hear about your experience. Kind regards AltCoinTrader Social Media Team
Sindiswa Mbakaza
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The worst service I've been getting from this company, I've been trying to withdraw money and because I no longer have an access to my old email address then had to write to them to change my email address until now I've been struggling to get help they just close my tickets without any ignored communication. I'm struggling while having money locked there ðŸ˜ðŸ˜
6 people found this review helpful
AltCoinTrader
March 27, 2024
Please reply with the ticket number beginning with ACT so we may further investigate. Kind regards AltCoinTrader Social Media Team
Cecil Tau
Hi After selecting show charts, I select the little gear to show the settings; none of my settings appear in full, in settings the ok, the cancel button and the left side of the settings are cut in half, even on the website with desktop view. When I tap on my back button the app closes, please change that 😞. Back must take me to the previous view. Thanks.
45 people found this review helpful
AltCoinTrader
January 27, 2022
We apologise for your experience in order for us to be able to assist please send an email to support at support@altcointrader.co.za or contact us on 011 568 2684