Screen Aimless
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UPDATE: Hours after I placed a 3 Star review I attempted to buy a ticket with the app while downtown. The app completely failed to process my purchase. If you are in Seattle, just get an ORCA card. --- Works great for Seattle transit. Has a nice reward system that I've come to rely on the free tickets from. The problem is the app, or the server, or my phone will occasionally have an issue and without fail I will lose the points and lose the free ticket while trying to redeem it.
3 people found this review helpful
Bytemark, Inc.
March 18, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us by visiting the settings section of the app so that we can follow up. Thank you.
George Panayotov
This app is pretty bad. I sign up and immediately get an error: "Your email address is not verified." well obviously not, I just told you my email address. Then the verification email fails to arrive so I'm told to hit "Reset password." The reset won't allow me to keep the password I just chose. Is it too much to ask that you allow a "resend verification email" button instead? Also, don't make my first experience with the app be an error!
4 people found this review helpful
Bytemark, Inc.
January 18, 2024
This sounds like an issue for our customer support. Please contact support@bytemark.co
Kory
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Buggy, can't sign into my account despite being able to sign into their Bytemark payment portal in a web browser. I have made multiple ticket purchases, but cannot log into this app to retrieve them or use them. Keep getting an error that says, "Something went wrong, please try again." I've reinstalled the app. Changed my password. Restarted my phone. Nothing works. Terrible system.
4 people found this review helpful
Bytemark, Inc.
February 26, 2024
Hello,
We are sorry to hear you are having trouble logging into the app. Please try the steps below and login again.
1. Search for Settings
2. Select System
3. Select System Languages
4. Then select Regional Preferences
5. Ensure the defaulted option is selected