PubliBike
1.6star
910 reviews
100K+
Downloads
Everyone
info
About this app
With the PubliBike app you can rent a bike 24/7
The app shows you immediately which stations are nearby and how many bikes or e-bikes are available. In your customer account you will find your previous trips and the travel expenses.
The app also provides the following features:
- Searching for bicycles
- Rent bicycles
- Registration
- Select subscription
- Show available bicycles
- Show map with locations
- Manage your account
- All trips at a glance
- Displays the current position on the map (if GPS is available)
- Walking distance in minutes to the next station
For questions, requests or error messages, please contact our customer service directly in the chat: in the PubliBike app under Help or on publibike.ch (icon in the bottom right corner).
The app shows you immediately which stations are nearby and how many bikes or e-bikes are available. In your customer account you will find your previous trips and the travel expenses.
The app also provides the following features:
- Searching for bicycles
- Rent bicycles
- Registration
- Select subscription
- Show available bicycles
- Show map with locations
- Manage your account
- All trips at a glance
- Displays the current position on the map (if GPS is available)
- Walking distance in minutes to the next station
For questions, requests or error messages, please contact our customer service directly in the chat: in the PubliBike app under Help or on publibike.ch (icon in the bottom right corner).
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.6
903 reviews
Fabio Feig
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March 19, 2024
It's now been almost a week since I could get a bike. I called customer support because of the issue, and they told me that there is an issue with samsung phones and that some of them couldnt unlock bikes. I would like to know when this issue will be fixed. And I would also like to know if you can connect your swisspass to publibike so I can use my card instead of the app.
Alberto Beccari
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June 8, 2023
The app has severe problems with tracking the location and presence of bikes, so that many times I couldn't find any bike at a station despite the app showing otherwise, or vice-versa I couldn't unlock a bike that was not in use. The lack of a short-term reservation feature is also a bad design flaw. Several times I walked to a bike station and had to compete with other users for the last remaining bike.
2 people found this review helpful
PubliBike AG
June 8, 2023
Hello Alberto, if you don't find the bikes, that should be at the station, then please contact customer service, so that we can improve this station. On the other side: e-bikes with low battery/damaged bike are not available for renting and don't show in the app. We still have vandalism in Lausanne and therefore not enough bikes available.
Eline
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November 20, 2021
It would be a great service and app if it weren't for the problems of the lock of the bikes sometimes refusing to open, which can be very frustrating at times, the battery of the e-bikes not being charged or running out in the middle of a ride, making it very difficult for you to get anywhere and the immense charges when you happen to forget to close the lock one time or it even not registering the locking correctly. Other than those issues, it would be a 5 star experience for me.
2 people found this review helpful
PubliBike AG
December 16, 2021
Hello Eline, thank you for your comments.
We have vastly improved the lock opening process, you might check this 1-minute-video https://www.youtube.com/watch?v=dnyvMiSKid0
An e-bike with an empty battery is blocked and can't be opened.
Well, yes, you should not forget to close the bike, they get easily stolen, check for the ok- or pause-sign.
What's new
Thank you for using PubliBike. We regularly update our app to fix bugs and to improve performance.
App support
phone
Phone number
+41584535050