4.6
5.59K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With myHelsana you can deal with all your insurance matters digitally.

The myHelsana app is a quick, easy and accessible way to deal with all of your important health insurance matters, such as your questions, invoices and contact details.

Why it pays to use myHelsana:
• One less pile of paper at home: myHelsana is the digital folder for your health insurance. You can continue to receive documents by post if you prefer, though.
• Scan, send and view invoices.
• If you have any questions, simply communicate with us using the same channel in the myHelsana app.
• Easy admin: you can find your benefit statements and policies at any time and keep track of your deductible and excess amounts.
• Quickly done: Change your address, accident coverage or annual deductible yourself and manage your payment data instantly and easily.
• Prepared for emergencies: your insurance card is also available via the myHelsana app.
• Quick searches: find doctors, therapists or Helsana-recognised fitness centres near you.

Security:
You're in safe hands with myHelsana. Encrypted communication keeps your data secure at all times.

Requirements:
A myHelsana account

More about myHelsana:
Are you interested in myHelsana? Would you like to open an account? You can find more information at www.myhelsana.ch/about

Do you have any questions?
Our support team would be happy to help you: 058 340 93 70
Updated on
Apr 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
5.49K reviews
Silviu Tufler
February 24, 2024
Unfortunately the passkey does not work although is set. I'm still being asked for SMS after fingerprint usage. Too bad...
Did you find this helpful?
Helsana Versicherungen
February 26, 2024
Hello, thank you for your positive rating. Please contact our customer support team on 058 340 93 70 so that we can look into the problem together. We wish you a nice day. Kind regards, Helsana.
PAC
November 23, 2022
Good app app, excellent scan feature. It miss a "mark as read" or "mark all as read" button for the different elements received, like the files (counter at 99+ for years now...) I noticed some weird translations in english. Maybe, add notifications for internal messaging only, too...
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Helsana Versicherungen
November 30, 2022
Hi, thank you for taking the time to rate us. We place great emphasis on customer satisfaction, so your feedback is very important to us. Best regards, Helsana
Christian Fenner
November 14, 2023
works very well. fast, efficient and free way to submit invoices for reimbursement.
Did you find this helpful?
Helsana Versicherungen
November 14, 2023
Hello, thank you for your five-star rating. We are delighted that you are enjoying the myHelsana app and we wish you a nice day. Kind regards, Helsana

What's new

Various improvements and bug fixes