3.5
8.16K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Opal Travel is the official app for managing your travel across the public transport network in Sydney (Australia), and surrounding regions. Use the app to plan trips, top up your Opal balance, view trip and transaction history, and access other useful information all on your Android device. Opal Travel can be used with both registered and unregistered Opal cards.

With this app you can:
- Plan trips and see fare estimates
- View and top up your Opal balance on the go
- Register your Opal card or credit/debit card you use to catch public transport
- View travel history and transactions for both Opal and credit/debit card tap ons
- Set up automatic balance top ups
- Report an Opal card as lost or stolen and transfer the balance to another Opal card
- Get location-based alerts when approaching your stop
- Get notifications about delays and disruptions specific to your trip
- Check weekly travel rewards
- Scan your Opal card with your device to check tap on status, account balance and weekly travel rewards (compatible NFC-enabled Android devices only)
- See Opal retailer locations on a map


Note:
Opal card scanning may not work on all devices.
Designed for use with Adult, Child/Youth, Concession and Senior/Pensioner Opal cards, and American Express, MasterCard and Visa only.
Not compatible with rooted (jailbroken) Android devices.


By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via Google Play. You acknowledge that Transport for NSW will not send you a paper copy.


For more information visit https://transportnsw.info/apps/opal-travel
Updated on
Mar 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
7.99K reviews
Nick B
November 15, 2022
The app works but it's a usability nightmare. Planning a trip is slow when searching for stations, no recent search history, and the app always returns to the home screen when you switch away. As others mentioned, any money left on a card when you are done with it is basically forfeit so don't load the card with anything more than you need.
12 people found this review helpful
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Kristofer Gunther
April 7, 2024
The text in the Notification and Notification Details screen is way to small. Whoever did the programming for this clearly has 20/20 vision and no one at Transport for NSW has thought about people with any form of visual impairment. It would also be good so I can manually increase the font myself by using two fingers to increase the size. Other than the above size issue I love this app.
1 person found this review helpful
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Transport for NSW
April 12, 2024
Hi Kristofer, Thank you for taking the time to provide your feedback and we apologise for the delay in responding and any inconvenience you are experiencing. So we can further investigate this, could you please provide your feedback using the Transport Info feedback forms: http://www.transportnsw.info/feedback
Mr Dee
March 17, 2024
Clunky, unreliable app which doesn't replace the physical card anyway so it's absolutely pointless. Opal card can't be added to your digital wallet either so it's just a confusing, ancient dud of a system. I just use my credit card now because the opal system fails you when you need it most and the trip planner is frustrating and unhelpful.
19 people found this review helpful
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Transport for NSW
April 11, 2024
Hi Mr Dee, Thank you for your feedback about using a physical Opal card to travel. Please note you can travel using a contactless credit/debit card linked to your digital wallet. More information is available at https://transportnsw.info/tickets-opal/opal/contactless-payments

What's new

This update includes a bug fix to resolve top up issues affecting some customers.