Leo X
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Just a terrible terrible app. How is it that even Google maps has more accurate information about your trams and buses than your own app!! It's a complete joke. It just shows buses even if they don't run. No indication of delay or anything. They just aren't running... How about actually showing them. Google can, why can't you!!!
1 person found this review helpful
ITG Informationstechnik Graz GmbH
January 14, 2024
Thank you very much for your feedback. GrazMobil displays real-time data for all departures. The real-time information does not show any vehicles that are not active. We have forwarded your feedback internally. Best regards from the Holding Graz team
Michael Grafl
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Login error should say if email confirmation has not been completed. [Update]: Thanks for the reply but I don't need support, I report a user interaction problem. Additionally, the confirmation email is sent in plain text, without TLS encryption. Given that payment methods are far too limited, I find it outrageous that the app is the only option to buy tickets on-the-fly for buses (especially with the current amount of rail replacement transport). Account deletion is not possible in the app.
14 people found this review helpful
ITG Informationstechnik Graz GmbH
August 19, 2020
We would be happy to support you. In the personal consultation on 0316 231199 we will solve this easily and look forward to your call. Kind regards
Dmitry Romanovich
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Nice app, however payment by Austrian Mastercard (issued by Erste bank) doesn't work. After security step (confirming payment in sIdentity), the ticket just disappeared from the list of active tickets with pending payment (the credit card is not charged). I have the same problem over a year. Unfortunately, now it is not possible to buy yearly ticket via browser anymore, so I will have to buy it offline...
1 person found this review helpful
ITG Informationstechnik Graz GmbH
April 18, 2023
Hello, we are sorry that you have this problem. The best way is to contact the developers directly at grazmobil@holding-graz.at. Kind regards from the team of Holding Graz