Joseph Horswell
The mobile app works fine; however, the physical touchscreens on Venstsr thermostats are terrible. I've had 4 of their most $$ models over the past 15 years. Every one has required a heavy push, (usually several attempts) in order for the touch screen to register any input. Calling them "touch screens" is a real stretch. I'm guessing the technology smart phones use is too cost-prohinitive for Venstar, so they have resorted to less effective (cheaper) technology on their touch screens.
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New interface is good, but was hoping for more options (ie all the options seen in the web browser) Also after the update, manual fan control appears to be broken. Update 4/23/19 - manual fan control is still flaky with my T4x series stats...I can not rely on the fan status symbol animation, if I am unsure if the fan is running manually or not, I turn the system to off to ensure the fan is off. I have not found a clean way to manually running the fan from the app, it is not reliable.
5 people found this review helpful
Robert Britton
The app used to work well, in the last two months anytime I try to connect remotely to the thermostat I get the error "Cannot connect to thermostat". I try to adjust and send instructions and the error returns, but after about 30 seconds the thermostat adjusts and lowers / raises as requested. App connectivity seems broken, I would love to update this review once that is fixed.
4 people found this review helpful