3.5
9.28K reviews
1M+
Downloads
Content rating
Everyone
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About this app

HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility.

HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.
Note: Not available at all facilities. Phone and video costs will vary.
Updated on
Mar 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
9.05K reviews
Jennifer Serpico
October 3, 2023
Most of the time it's fine. I'm greatful for being able to talk to my loved one. However, since the update last week I've gotten nothing but "unknown error" pop ups on the bottom of my screen and my inmate disappears from my list. I have to close the app and reopen it, sometimes multiple times, before it will show me the name again. My husband has the same issue. I also lost the ability to send pictures from my storage. It's no longer an option in my permissions to allow it. Dropped calls too.
158 people found this review helpful
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Dani Parker
October 25, 2023
**PLEASE FIX!!**Was liking the app for the most part until this new update. Now when I try to add videos that have been recorded on my phone, I click on "+" then "my files" and it just gives me an alert telling me to allow sharing of videos/photos but then there's no way to actually do that. even going into the settings of the app and the available permissions don't even have "files" as an option. just microphone, camera, etc. PLEASE FIX!!
21 people found this review helpful
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Juliet DeVries Kuhnert
October 9, 2023
This is just a review about the app, not the phone/video call service (that is a WHOLE other issue). Agree with other reviews about the September update that "fixes errors." I think the only thing added was the pop-up notification in the app. Now Everytime when I log on and my husband isn't on my contact list (no one ever is) or I can't reserve an onsite visit time a message pops up notifying me that an "unknown error occurred". Oh Really?? I feel so much better now. (Sarcasm)
100 people found this review helpful
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What's new

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.