Darrell Kisner (D-Rowdy)
- Flag inappropriate
- Show review history
This is not a finished app, in my opinion. It includes features that allow Armstrong customers to view their bill, pay their bill, view their internet usage report, check their total data allotment, check their remaining monthly data allotment, add or remove services, and manage their account and services all from their smart phone, however there is a huge issue that needs addressed. That issue that there is no email feature in this app. It does have a link that opens your email on the browser.
19 people found this review helpful
Dennis Kennedy
Is this a joke? The app doesn't look anything like the screenshots. I thought I'd be able to change my wifi password; but in spite of the app's desciption, there's no way to do this. I also want to know why neither I nor anyone else, regardless of service provider or phone type, can't do wifi calling. We've been promised fiber optic service for about two years and no one is available to give us an update. Sorry, Armstrong, but I can't wait for Skylink availability.
4 people found this review helpful
Armstrong
October 18, 2022
Hi Dennis - you'll need to download the Plume HomePass app to change your Wi-Fi password. Our customer care team is standing by if you need further assistance. Contact us here: ArmstrongOneWire.com/Contact
Melissa Ansell
Armstrong has the worst TV lineup I have ever seen. I waited 4 months for them to be able to hook up TiVo due to the coronavirus, although the state had been open for over a month. Once they did come to install it they never programmed remotes They were issues between the modem and the TiVo. I had to call and demand sternly someone come out to fix these problems. They kept telling me to go to the website for tips and tricks to take care of the issues! $200/mos👎
16 people found this review helpful