MyTelkom
2.7star
1.64K reviews
500K+
Downloads
Rated for 3+
info
About this app
The most innovative mobile network operator in South Africa has just gotten better.
Few things in life are as frustrating as running out of airtime or data when you’ve got stuff to do, which is why we've recently revamped our Telkom app which now gives you the ability to manage your Mobile, Home and Internet products all in one app.
Some of the things you can do on the app:
- View and pay accounts
- Check data and airtime balances
- Top-Up and buy more data and airtime
- Log faults and track orders
- Get help with troubleshooting
- Change spend limits
Few things in life are as frustrating as running out of airtime or data when you’ve got stuff to do, which is why we've recently revamped our Telkom app which now gives you the ability to manage your Mobile, Home and Internet products all in one app.
Some of the things you can do on the app:
- View and pay accounts
- Check data and airtime balances
- Top-Up and buy more data and airtime
- Log faults and track orders
- Get help with troubleshooting
- Change spend limits
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.7
1.6K reviews
Joey Lubbe
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May 6, 2024
06/05/23 constant opt issues. Not use friendly. Please fix your OTPs so that it's easy to send data to loved ones. It's very frustrating when entering the correct digits and it tells you that the OTP is invalid. What happens in an emergency? 29/02/2024 Previously sent in a request for the Otp on the app to be fixed. It's a constant problem. One can not share data as the final step is to add the otp which the app does not accept as if you are typing the incorrect digits which is not the case.
162 people found this review helpful
Jacqueline Fernandes
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April 29, 2023
The app has not been working for a few days now. I'm clearly not the only 1 experiencing this problem. Data is running out at a rapid rate monthly with no change of usage on my side. Requested an investigation on usage twice. Was told it would cost me and even though I agreed to the charge, have received nothing yet! Went to enquire in store re both issues. Was met with an uninterested 'worker' & no resolve or workable advice for either problem. Absolutely useless on all ends to say the least.
500 people found this review helpful
shiba koenaite
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April 30, 2023
Disappointing to say the least. If Google gave the option to rate an app with a negative value, you would be getting it now. Whenever I want to transfer data to my other number, I have to do 1GB a day, which is pointless and a waste of time. I should have the option to transfer all of my data to my other telkom number. 2nd issue, it keeps crashing every day. As I'm writing this, it's been 3 days since the app went down, no one is saying anything about when the problem will be fixed
650 people found this review helpful
What's new
MyTelkom App Release Notes (24.04.01)
New
- International roaming price updates
Fixes
- Transfer Data card UI alignment
- Card payment title change to Pay Account
- Payment pre-loading bug
- Content services success screen
New
- International roaming price updates
Fixes
- Transfer Data card UI alignment
- Card payment title change to Pay Account
- Payment pre-loading bug
- Content services success screen
