Edwina Manda
From the day I opened an account with them I have never used their app. The staff failed to register me kept on saying an error occurred. Went to another Branch, they also failed. Tried at home countless times. I don't really know what is the purpose of this app. Instead of upgrading your new look, perhaps invest in fixing the app so we can atleast register(such a simple thing)
9 people found this review helpful
African Bank Ltd
May 27, 2024
Hi Edwina. We are sorry for the inconvenience caused. If you are still experiencing issues, please send an email with a detailed description of the issue you face, along with your contact details to newabapp@africanbank.co.za and we will assist you. African Bank team.
Xah Nkosi
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This new updated app is really horrible. Firstly, it's very hard to log in to it now. I've had to change my pin twice this week because it keeps saying "unable to perform this action. Check if data entered is correct". Than when you want to make payments to people it's almost impossible. It now sends those messages to press one and confirm, and when you do, still it doesn't go through.
295 people found this review helpful
African Bank Ltd
January 31, 2024
Hi Xah, we are sorry that you're having issues with the app. Please write to us at newabapp@africanbank.co.za and include a description of the issue you are facing along with your contact details so we can assist you further. African Bank team.
loretta van der merwe
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What a horrible app, I had to deactivate this App from my phone then it was much harder to reactivate it! It does not recognize my cell number, email adress,pin, username etc....My gosh what a misery.Now I have to go into an branch to activate this app again!!! How in heavens name!? I did install this app in the first place with the very same personal info that is rejected now!!!?
20 people found this review helpful
African Bank Ltd
May 23, 2024
Hi loretta. We would like to chat with you with regards to your experience with us. Please send an email with a detailed description of the issue you face, along with your contact details to newabapp@africanbank.co.za so that we can reach out and assist you. African Bank team.