JoséManuel Bravo Ocaña
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I changed the password in the web application and now I cannot login in the Mobile App. Also, the app has not all the options available on the web site. I don't see much sense for an app that is only to check my funds. *** Updating my rating, because I got really customer support really fast. Still, it would be great to add more functionalities, and avoid logging in the website (which is not so nice and lags a lot).
Benefit Plus
March 13, 2024
Dobrý den, děkujeme za váš feedback 🙏 Kontaktuje naše zákaznické centrum na email info@benefit-plus.cz nebo tel. 225 377 777. Pomohou vám s přihlášením do mobilní aplikace. Účel mobilní aplikace skutečně pro kontrolu zůstatků, historie transakcí a vyhledávání benefitů. Doufáme, že příště to bude více hvězdiček :-) S pozdravem, Jana, odd. produkt
Nick R.
Search function and the map are a disaster... Search is very slow, it doesn't say when a result is not found (it just doesn't do anything), I could not find a way to see only restaurant on the map (without other benefits like optics shop or massage), when one item selected on map you can't deselect it but rather have too zoom in to the max and try to click the next item, terrible experience...
5 people found this review helpful
Benefit Plus
August 29, 2022
Dobrý den, děkujeme za váš feedback 🙏 V úterý 23.8 byla vystavena nová verze appky, prosíme o aktualizaci. Doufáme, že příště to bude hvězdiček :-) S pozdravem, Jana, produkt odd.
Anette Larsen
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Useless app. Map search can only show you restaurants very close to where you are. Zooming in on another area is impossible. If only search by address is possible, then remove the map. It's absolutely not working. If an alternative app was possible to use with the card, this official app wouldn't have any users. I would give 5 * for a unprofessional job. And when you call customer service you get an agent that can speak English, but don't understand a word. I'm sorry, I didn't get that.
15 people found this review helpful
Benefit Plus
July 21, 2020
Hi Anette, thanks for the feedback 🙏 Please, send me information - type of mobile device and OS version by e-mail to jana.svobodova@benefit-plus.cz. We cannot simulate incorrect zooming. You can search by address and name. Thank you, best regards Jana, dev