Winnipeg Transit On-Request
2.9star
19 reviews
1K+
Downloads
Everyone
info
About this app
Welcome to Winnipeg Transit On-Request. We’re your quick, convenient connection to regular bus service.
Winnipeg Transit On-Request service is available throughout the week to connect select areas of the city to Winnipeg’s transit network. This service is operated on behalf of the City of Winnipeg in partnership with Via Transportation.
What does on-request mean?
It means you get a ride when you need it. Shorter wait times and no more bus schedules.
How does Winnipeg Transit On-Request work?
You can book a ride on an accessible On-Request bus by using this app on a smartphone, visiting the website: winnipegtransit.com/on-request, or by calling 311.
How do I get started?
Start by downloading the Winnipeg Transit On-Request app, then create an account using your name, phone number and email address. Confirm your location and input your destination to book a trip. When you book a trip, you’ll be given a pick-up time and walking directions to a set pick-up/drop-off location in your neighbourhood. You’ll be able to track your ride in real time. If you are calling in, provide the same information to the 311 representative who will give you step by step instructions.
Who is driving the buses?
Professionally-trained Winnipeg Transit bus operators will be driving the On-Request buses.
How long will I wait?
Wait times are expected to be between 5 and 20 minutes. Wait times may vary depending on the number of customers booking rides, the location of the On-Request buses, as well as traffic and weather conditions. You will be able to track the On-Request bus’ location in real-time using the Winnipeg Transit On-Request app.
Winnipeg Transit On-Request service is available throughout the week to connect select areas of the city to Winnipeg’s transit network. This service is operated on behalf of the City of Winnipeg in partnership with Via Transportation.
What does on-request mean?
It means you get a ride when you need it. Shorter wait times and no more bus schedules.
How does Winnipeg Transit On-Request work?
You can book a ride on an accessible On-Request bus by using this app on a smartphone, visiting the website: winnipegtransit.com/on-request, or by calling 311.
How do I get started?
Start by downloading the Winnipeg Transit On-Request app, then create an account using your name, phone number and email address. Confirm your location and input your destination to book a trip. When you book a trip, you’ll be given a pick-up time and walking directions to a set pick-up/drop-off location in your neighbourhood. You’ll be able to track your ride in real time. If you are calling in, provide the same information to the 311 representative who will give you step by step instructions.
Who is driving the buses?
Professionally-trained Winnipeg Transit bus operators will be driving the On-Request buses.
How long will I wait?
Wait times are expected to be between 5 and 20 minutes. Wait times may vary depending on the number of customers booking rides, the location of the On-Request buses, as well as traffic and weather conditions. You will be able to track the On-Request bus’ location in real-time using the Winnipeg Transit On-Request app.
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Ratings and reviews
2.9
19 reviews
Dylan Manness
- Flag inappropriate
April 29, 2022
This service was recently expanded into my area. The idea is great but the service area doesn't seem to be well thought out. It would take 2 transfers to get from the St. Boniface area to the Southdale area. If the area was extended 2 blocks southward, you'd be able to transfer to any of the 3 service areas with a single transfer. Not the app's fault, but a genuine service problem for people who cannot walk those 2 blocks on their own. Other than that, it works perfectly well.
3 people found this review helpful
Carolinedsl
- Flag inappropriate
May 4, 2023
The app is quite confusing. I want to try it out. I need to take 2 busses going home, but both are always late, and it ends up taking me 1.5 hours when 1 bus would take 30 min. I understand it's only set around 3 locations citywide, but when you select your location, it tells you you're out of the zone. I would appreciate if it'd tell you the nearest zone so I can figure out if I can walk to it instead. But it just says out of zone immediately without recommendations or further help.
Rhyan Abbott (Rabbott)
- Flag inappropriate
April 7, 2024
It works fine but it tends to freeze often and u have to close and reload the app to get it working again. Please fix this so it can run in the background and reload without issues.
