Santander Mobile Banking

3.0
160K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Getting started

It takes just a few minutes to get started with Santander Mobile Banking.

Already a customer?
You’ll need your Personal ID, the phone number and/or email address that you’ve registered with us and your Security Number.

Open the app and select ‘Logon’.
Follow the on screen instructions

Once set up be sure to allow ‘push notifications’ to see any messages from us on your phone’s home screen.


New to Santander?
You can now open a Personal Current Account using our app. Simply open the app and select ‘New to Santander’.

We’ll guide you through the application process to set up your account straight away.

Remember …

Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
Santander will never ever call to ask to log on to your mobile device or computer, or ask you to download any type of software.


Interest rates within our Play Store images are for visual purposes and may not be the latest rates.

(English language only)

Santander Mobile Banking will not run on devices that have been rooted.

Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 8 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Android and Google Play are trademarks of Google Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.
Updated on
May 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
155K reviews
Reapertg
May 8, 2024
As many of the other comments on here, too much white space & unnecessary icons/animations, too little actual information. That said, it seems to do what i use it for without any issues. My main gripe, and this may seem like a very pedantic comment, but when opening the app you get a screen to input your 5 digit security number, but are unable to do so until after you have clicked/pressed on the very small 1st box of 5 (not the 2nd, not anywhere around it). Auto selection of box 1 I beg you :)
Did you find this helpful?
Santander UK plc
May 9, 2024
Hey there! All feedback is greatly appreciated we will be sure to feed this back to our team :) ^HS
Jeremy Klein
May 15, 2024
Well, Santander have done a fantastic job in taking a previously well-designed app and ruining it. The filter function for transactions (in, out, all) now takes three clicks whereas previously it was one. The transactions are so spaced out with white space that you only see 1 or 2. The associated quick balance widget has disappeared. No ability to change text size despite saying that there is. The response from the developer that you have to change text size for the whole phone is daft.
2 people found this review helpful
Did you find this helpful?
Santander UK plc
May 15, 2024
Hi Jeremy, thanks for your feedback, we will use this to help improve the app. More info here: https://www.santander.co.uk/personal/support/ways-to-bank/Mobile-app-updates ^NB
Frank Johnson
May 15, 2024
I had real problems logging in the first time. OTP codes just were not being sent. After maybe 10 attempts, OTP codes started to be received. Now the new app. I seem to have lost the facility to filter "in" "out" "all" on the account page. Not enough screen area is devoted to essential information. I wish I could have the old app back.
1 person found this review helpful
Did you find this helpful?
Santander UK plc
May 15, 2024
Hi Frank, sorry to hear you were having an issue and for your thoughts on the app. You can find guides to help with any future questions regarding the new app here - https://www.santander.co.uk/mobiledemo ^JM

What's new

Welcome to our new mobile banking app.

We’ve had a bit of a makeover, and hope you enjoy our new look and feel!

But we’re not stopping there, we’ll continue adding new features and working hard to improve your experience, always with the aim of helping you to bank better.