3.9
2.16K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

The NCP app combines all the features of our two previous apps in one convenient and easy-to-use place – offering the ability to:

• Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease
• Ticketless pay-as-you-go parking at 370+ car parks across the UK, offering great app-only pricing

Make sure you download the fantastic NCP app before entering one of our car parks to guarantee the best experience and great prices.

Downloading the NCP app means you can purchase a digital monthly, quarterly and annual season tickets, depending on your needs. This season ticket will then be stored in app, meaning you will never forget or lose a physical season ticket again!

Features of the NCP app include:

• The ability to pay as you go and access your season ticket, if you have one, in one place – combining two apps into one
• Extend your parking session in-app to save you having to go back to your car – you will be notified by push notifications from the app so please ensure you have enabled Push in your device settings to stay up to date
• 1 QR code for ALL of your products
• Ability to favourite sites that you regularly visit in your favourites list
• AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN)
• Map and list view of car parks with additional features
• Buy and pay for a season ticket within the app – meaning unlimited parking within your chosen site for the length of your ticket
• Most up-to-date pricing available through the app for season tickets and great app-only prices for pay as you go
• In-app chat function, giving you a direct line to customer service
• Apple and Google Pay – coming soon!
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
2.12K reviews
bonar lizaitis
May 1, 2024
Tried to extend my parking sessions twice nice now. I select the overnight option which is should be £0.45 extra. The app instead charges me a full £4.95 and opens an open parking session. Yet at 8am the next morning I get notified that my parking session is about to expire (what I selected) yet the app still shows an open session for the rest of the day. Great help and a refund from customer service first time round. Second time was a nightmare. Told to make the correct selection which I did!
5 people found this review helpful
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National Car Parks Ltd
May 8, 2024
Dear Bonar, thank you for sharing your recent review of our NCP app. We sincerely appreciate your feedback and are sorry to hear your experience of using our app has been negative. Please do get in touch with us at NewApp@ncp.co.uk so we can discuss your review with you further. Best regards, NCP
Robert Sharp
April 27, 2024
MISLEADING NIGHT RATE INFO The whole purpose of having the app is to be able to pre-book parking. On searching the car park, it displays a tariff including a night rate. However, adding entry/exit times, which fall within the night rate period, the app displays the standard, full-price rate. On speaking with customer services (had to Google it, as nothing on the "contact us" section of the app or website, it seems you have to use the QR code instead of pre-booking. NOT AT ALL CLEAR! POOR!
2 people found this review helpful
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National Car Parks Ltd
May 1, 2024
Dear Robert, good morning and thank you for sharing your recent review of our NCP app. We sincerely appreciate your feedback and are sorry to hear your experience of using our app has been negative. Please do get in touch with us at NewApp@ncp.co.uk so we can discuss your review with you further. Best regards, NCP
Allan Craig
April 26, 2024
Terrible app, do not download, zero stars if I could. I set everything up ahead of using the app later, wouldn't allow me to prebook a space and no instructions on how/when to use the app so I ended up taking a paper ticket thinking i could then use the app to make the payment and get the discount. Went to leave and have now to pay the normal price instead of the discounted app price of £5 cheaper. Feels like a con just to get people's card details and makes life more difficult.
2 people found this review helpful
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National Car Parks Ltd
May 1, 2024
Dear Allan, thank you for sharing your recent review of our NCP app. We are sorry you have experienced difficulties arranging your parking payment and would welcome clarifying our options with you. Please do get in touch with us at NewApp@ncp.co.uk so we can discuss this with you further. Best regards, NCP

What's new

• Digital Corporate Season Tickets: You can now add corporate season tickets directly in the app for easier access.
• Date/Time update: The discrepancy with date and time mismatches on the • • Park Now confirmation and Session details screens has been updated.
• UI Improvements: The app's user interface has received minor updates for a better overall experience.
• Bug Fixes: We've resolved some minor bugs to ensure the app runs more smoothly.