Teresa Thomas
I came across this app on FB. The ad was for less than $10/mo. I downloaded it, and the charge to my account was nearly $70. With no explanation, I worried that I'd get charged that every month. So I requested cancelation and a refund. They obliged, but then blocked me from any access to the app. I can no longer get the app to open on my phone. I've uninstalled/re-installed it, and cleared the cache. I was going to pay for it, when the price had dropped $20. My kids had enjoyed playing it.
44 people found this review helpful
Ammar Ghazaly
We got this for our kids and we pay monthly subscription. But now they are running into alot of issues. Their progression is not getting saved and everytime they log in, it reverts back to the first lesson. And also new issue is that it keeps on crashing whenever they complete a lesson. It's very glitchy. My kids itself now learned what a glitch is because of this. So they are still learning I guess. I just hope they fix the issues. But it's a good app for kids learning if it worked properly.
124 people found this review helpful
Hi, we sincerely apologize for the troubles you are having. Since I can not see your subscription details here please contact us at help@tinytap.com or send us a message on our Facebook or Instagram and we will investigate the issues.
Omar & Patty Hernandez
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Good Afternoon, I saw your add for Tiny Tap and decided to give a try for my kids. The app is pretty good, I would like it if you can add another child to the program. You seem to have a glitch in the comparison game, counting 2D & 3D shapes and 2nd grade sight words. We exited out of the app and went back in but the same result. I would appreciate if you can fix it. If not then unfortunately I will have to cancel the subscription.
216 people found this review helpful
Hello,
Your problem needs a more detailed examination. Please report it to our technical support team at https://blog.tinytap.it/contact-us/. We are always looking to help our customers