Dalma

Dalma is the first digital pet insurance with flexible tariffs and reimbursement within 48 hours. With the Dalma app, you can complete reimbursement requests in just a few clicks, always keep track of your service coverage and also have free access to FirstVet's online veterinarians. More than 35,000 pet parents already rely on our strong health protection for dogs and cats.

**The most important things summarized:**

- **Flexible tariff structure**: Only with Dalma you have the opportunity to flexibly determine the amount of the maximum annual benefit, cost coverage and the pension budget according to your own wishes and needs.
- **Digital approach**: From quote creation to refund - all processes are completely digital. With the Dalma app you always have an overview and have access to your available annual maximum power and benefit coverage.
- **Alternative healing methods**: Dalma offers you one of the broadest coverage of alternative healing methods and physiotherapy. From acupuncture to homeopathy to magnetic field therapy, in surgical and full protection, the treatment costs are reimbursed.
- **Precautionary budget**: Up to €100 per year is available to you for costs related to your animal's health care. What is covered includes: Voluntary health checks, vaccinations, flea and tick protection, dental prophylaxis, etc.
- **Multiple animal discount**: If you insure more than one animal, you will receive an attractive discount of 15% on the cheapest tariff.
- **Telemedicine**: The best care in your pocket. The Dalma app gives you free and limited access to FirstVet's online veterinarian - even in the surgical tariff.
- **Foreign protection**: A 12-month insurance cover abroad allows you to ensure the best possible care for your animal, even on holiday.
- **Customer Service**: If you have any questions about putting together the best coverage or other questions, a dedicated team is available to you by phone and via chat on weekdays from 9:00 a.m. to 6:00 p.m.

That's what the Dalma family says

“The comprehensive coverage and clear guidelines have always given me and my little one a sense of security. I was particularly impressed by the quick processing in the event of damage. Dalma’s uncomplicated communication and professional approach saved me a lot of stress.” -Emily E.

“I came across Dalma today about their welcome gift for the start in Germany! I had a quick query about coverage and the team responded very nicely within a few minutes. I'm really looking forward to starting in Germany and I'm already a fan - finally no more paperwork!” -Tino C.