My BICIS

MY BICIS gives you access to various services to enable you to carry out your banking transactions in complete security and in complete autonomy:

- Your accounts
o View your account balances (including currency accounts)
o View your transaction history
o Categorize your operations according to your needs
o Download your transaction history at your convenience

- Your transfers
o Manage your beneficiaries: add, modify or delete them independently
o Make transfers to all accounts
o Consult the history of your transfers and follow their status
o Security reinforcement
o Confirmation of the status of the transfer issued
o Correction on special characters in the name of the beneficiary
o Updated account-to-account transfer history display

- Your online services
o Order your checkbooks
o Follow the history of your checkbook orders
o Consult your RIB and download it if necessary
o Consult the online help (FAQ) for a better handling of MY BICIS

- Contact BICIS
o Be called back if necessary by one of our advisers
o Find a BICIS branch or Automatic Teller Machine (ATM) nearby or anywhere in Senegal
o Get to know our products, services and solutions, in a few clicks
- Settings
o Manage the thresholds of your different accounts
o Manage the ceiling for transfers to your beneficiaries, within the limit of 2,000,000 FCFA
o Request the modification of your personal data from the mobile application for processing
much faster
o Consult the MY BICIS user guide and discover new features step by step
by BICIS
o Enable biometric authentication to access your online accounts via Touch ID and Face ID
o Autonomously generate your first password or a new password in case you forget it

MY BICIS also allows, without entering access codes, to:
- Find a BICIS agency or ATM, nearby or anywhere in Senegal
- Benefit from the assistance concerning the connection help
- Access the bank's FAQs
- Be called back by a BICIS adviser
- Access BICIS digital platforms (web and mobile)

For more information, contact our Customer Relations Center remains available at 818 04 06 06.