L
Used only at Disneyland Paris so easy! Got over €50 back. Pretty much all you have to do is follow the steps on the app. All you have to do is take pictures of your receipts and you get a barcode to scan at the airport for the refund. Would probably be more effort for outside of disneyland but I believe they work in partnership with Disneyland paris so I would definitely use again if visiting France
A Google user
All seemed pretty straightforward during our trip to Paris, only issue we faced was finding the scanner at the airport, but was kindly pointed in the right direction by a gentleman that couldn't speak a word of English but must have been able to understand it.
John Lee
It certainly works but I would never have been able to set it up on my own. App was jumping through sections and was not logical to set up. The terminals were easy to find at eurotunnel but it was clear that many people had issues trying to set the app up as there were two families standing around the terminals to see if anyone could help them.
4 people found this review helpful