AIB Authenticator
1.3star
840 reviewsinfo
100K+
Downloads
PEGI 3
info
About this app
The AIB Authenticator App enables 2FA (second factor authentication) for your AIB account. The App provides an additional layer of security which will allow you to log in or authenticate critical transactions on your account.
Once you are set up you simply have to enter your password, and then approve or deny the push notification sent to your phone.
Enrolment is easy. Once you download the app follow the steps to register your device. As part of enrolment you may be asked to create a Digital Profile. Your Digital Profile is a representation of identity information and security credentials which will allow us to uniquely identify you so you enjoy our services more securely.
Services Available
• Manage your Digital Profile
• Set up or reset your Digital password
• Business cardholders can authenticate online purchases for Debit or Credit card transactions.
Once you are set up you simply have to enter your password, and then approve or deny the push notification sent to your phone.
Enrolment is easy. Once you download the app follow the steps to register your device. As part of enrolment you may be asked to create a Digital Profile. Your Digital Profile is a representation of identity information and security credentials which will allow us to uniquely identify you so you enjoy our services more securely.
Services Available
• Manage your Digital Profile
• Set up or reset your Digital password
• Business cardholders can authenticate online purchases for Debit or Credit card transactions.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
Ratings and reviews
1.3
832 reviews
Joane Mieny
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November 29, 2021
Yes I am experiencing problem with the app!!! It does not want to send me messages to authenticate transactions. I have installed and reinstalled both the app and card numerous times!!!! I have made sure that my battery is never less than 80% when making a transaction, I have had my wifi on and off. I have cleared recent apps. I have made sure that all notifications are turn on. Both in the app and on my phone. My profile has been verified all ticks.... This is horrible!!! Can you please sort!!!
59 people found this review helpful
Allied Irish Banks, Public Limited Company
December 3, 2021
Hi,
Sorry you are experiencing difficulty. Can you pls send us more info regarding this issue on the following link & we will do our best to help: https://aib.ie/personal-forms/social-media-support-form Your feedback is improtant & if you would like to log your feedback as a complaint, pls see here: https://aib.ie/personal-forms/complaint-form ^LM
Liza Keane
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August 3, 2022
Terrible terrible app, every single time I try to authenticate a payment it doesn't work. Every single transaction I try multiple times to confirm my purchase, and it's a lottery, sometimes it works, but usually it doesn't, and I have to use Revolut instead, or on one occasion, just to the location and pay in person.. I'm sick of it; it is not fit for purpose.
48 people found this review helpful
Allied Irish Banks, Public Limited Company
August 5, 2022
Hi Liza, sorry to hear that you are experiencing difficulty. Can you please send us more info regarding this issue on the following link and we will do our best to try help: https://aib.ie/personal-forms/social-media-support-form Please let us know if you are an Android or iPhone user and what OS (Operating System) is running on your device ^LM
Andrew Loane
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November 22, 2022
Left review 1 year ago, hundreds more have since, and it's still the same.. the generic response from AIB is nearly as frustrating as the app itself! The problem is simple, if you do one transaction, it will usually work, then you try to do a second one and neither God nor man can make it work! After the first transaction, the link takes you to a login screen, not the confirm screen! Yes I know, clear cache, clear cards, reinstall and maybe it might work, I'd prefer if you'd fix the f##ing app.
38 people found this review helpful
Allied Irish Banks, Public Limited Company
November 5, 2021
Hi Andrew,
We are sorry to hear that you are experiencing difficulty. Your feedback is important to us and if you would like to log your feedback as a complaint, please send us your details here: https://aib.ie/personal-forms/complaint-form Can you please let us know if you can complete an online purchase using your business Card now?
Thanks ^LM
What's new
In this release we have updated the functionality to receive push notifications on your device which will make it easier to approve transactions
