2.8
51 reviews
10K+
Downloads
Content rating
PEGI 3
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About this app

Get on board WESTlink, your new shared on-demand bus service in the West of England.
WESTlink is a new type of bus service and meets the needs of people who may not be in easy reach of existing bus routes or rail lines, or where no service currently exists.
Space on the bus can be easily booked by the app, which plans a route based on where other passengers are going so that it can pick up and drop off more people to places nearby.
Passengers will be collected and dropped off from some existing bus stops, and also ‘virtual’ bus stops. The service will link passengers to major bus and rail services for their onward journey, and also some key destination points. It runs without a fixed timetable or route and is booked ‘on demand’ or up to a day in advance.
The service will operate within 3 zones: North, South and the Future Transport Zone, covering the vast majority of the West of England region, outside of Bristol and Bath city centres.
When you book, the service will allocate you to the most efficient pick up and drop off nearest to your start and end destinations, depending on the route and requests from other users. You can book on demand or up to a day in advance for yourself and up to 4 passengers.
Using the app will also notify the arrival time of the vehicle, so there is no need to leave home before necessary. Everyone will have a guaranteed seat as they are prebooked.
Ticket prices will match fares on West of England buses. All concessionary passes are accepted on this service.
HOW TO USE
Create an account. Download the WESTlink app and follow the simple signup steps.
Book a ride. Enter your pick up and drop off addresses, choose the ride that works best for you, and tap Book ride.
Meet your driver. Check the app to find exactly where to meet the vehicle. It may be a short walk from where you are, but your designated pickup point helps to cut down on detours and make your journey faster!
View a map of the zones and find out more information about WESTlink at www.westlink.app
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
51 reviews
Andrea F
December 28, 2023
The app is good, the service cheap but not always reliable. Be very careful if you book while you are abroad, the time shown in the app is the time of the place from where you are booking. This doesn't make sense at all. I booked a bus for the following day while in Europe, and wanted to book a 5pm bus but got a 4pm bus instead because of the time difference, which I couldn't catch.
4 people found this review helpful
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Ashley “Ash” Room
April 15, 2024
I've been using this bus service for a while now to get to work. Most bookings have been fine a mixed experience of cancelled or delayed journeys but prebooking a day before and giving me over an hour to get to work which is only a 30 min drive away. This is from potential pick-ups. I've since deleted the app, as a driver drove straight past me, and the journey dropped the call centre told me it was my fault, as in I cancelled the journey. Even if that were true, the bus went past me first.
8 people found this review helpful
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Josh Rendell
August 21, 2023
The app itself is OK, but the service itself is unreliable. I've been unable to get back on day trips and have to use other public transport. Seems pointless having to have a backup plan whenever you go anywhere because you might get stranded. Also, it only cost £2 to get from keynsham to weston and I was the only passenger. This cannot be a cost effective service.
10 people found this review helpful
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