3.6
10 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Palo Alto Link is the city’s easy, affordable, and eco-friendly service. We are a rideshare service that comes when you want, where you want — give us your pickup and dropoff addresses, and we’ll provide a few ride options. Choose the ride option that works best for you and get directions to a nearby intersection where a driver will pick you up.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others

What we’re about:

SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. Aggregating people into one vehicle brings down prices and lowers CO2 emissions. Enough said.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. On top of this, our vehicle fleet is a mix of hybrid and fully electric vehicles. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at support-pal@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Updated on
Oct 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
10 reviews
Abraham Moses
May 1, 2024
The service is fine, but the app could be better. It often crashes when I have a ride on the way, and when I attempt to open the app again, it will just continue to crash to the home screen over and over, preventing me from checking the arrival time of the ride. Reinstalling the app does not appear to help.
1 person found this review helpful
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Leo Bu
January 2, 2024
The app had been anything but reliable recently. A lot of bugs with route and timing
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Sharon Lee-Nakayama
August 17, 2023
Wonderful experience. Convenient, affordable, fast, safe...a valuable tool for all Palo Altans, especially for Seniors!
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