Metro Flex
2.9star
72 reviews
10K+
Downloads
Everyone
info
About this app
King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip.
HOW IT WORKS:
- Download the app and create an account.
- Book an on-demand ride on your phone.
- Meet your driver on a nearby corner.
CONVENIENT
Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away.
FAST
It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle.
AFFORDABLE
Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free.
Questions? Reach out at support-sea@ridewithvia.com
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
HOW IT WORKS:
- Download the app and create an account.
- Book an on-demand ride on your phone.
- Meet your driver on a nearby corner.
CONVENIENT
Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away.
FAST
It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle.
AFFORDABLE
Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free.
Questions? Reach out at support-sea@ridewithvia.com
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Updated on
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Ratings and reviews
2.9
71 reviews
Mark Zarsadias
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January 9, 2024
...It's consistently 20 or more. And when you do get a ride, you're sent all around the city before they drop you off despite being the first picked up and the closest to drop off. EDIT: 1/9/24 Alongside that rides in my city still are 25+ minute waits all day, the app also consistently crashes, especially when you already have a car, making it impossible to see how far your 40 minute wait car actually is. So not just slow pickups, but don't even have the decency to not have a broken app.
17 people found this review helpful
Dave Bort
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January 5, 2024
Too many engagement notifications -- I installed the app because every so often I'm in the service area, but 90% of the time I'm not. But it keeps sending me notifications to give it a try. It doesn't seem to give me a way to disable engagement/marketing notifications without disabling all notifications, but I want ride notifications for when the time comes to use it.
4 people found this review helpful
Daniel Vanmeter
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February 5, 2024
This app is a wonderful idea!!!! But the platform it self and the execution are horrible. You can't view anything in satellite mode. It's constantly telling me that my destination is out of zone....even when I know it's not. It's always telling me 30 min...... Or it tells me that the better option is the bus. It's extremely difficult to actually get a ride. At least for me. And I live right in the middle of downtown Renton by the highschool .
2 people found this review helpful
