Renee Liza
This used to be a reliable and safe service. The cars were always clean, comfortable and the drivers professional. Sadly, of late I noticed a drastic decline in the availability of cars, condition of the vehicles and the professionalism of the drivers. (One even contacted me after to say "hi" ...creepy.) Even if I wanted to, I can't use the service at all now, because the app refuses to verify my account. Ive reached out to ttrideshare many times to no avail. Loyal customer lost.
16 people found this review helpful
TT RideShare
March 6, 2023
Hi Renee, thank you for your feedback. We are sorry to hear that you are having a poor experience with our app. This is definitely not the service we intend to provide. Would you be willing to provide your account information via email at support@ttrideshare.com?
A Google user
Very convinient but has a few flaws I've used this app quite a few time and I must say it is very convenient and has fair fee. I also like that they have a profile of the driver which is very useful and definitely makes you feel more safe. But I was having trouble connecting my credit card. It said that my credit card was verified and I made sure to specify before I started the ride but when it ended the driver said he wasn't getting my information and I didn't see any history of that later on.
27 people found this review helpful
A Google user
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TTRS drivers pick and choose based on cost. it is not as the service suggests, always reliable. When chat support is contacted they regurgitate rhetoric about safety. If I get picked up from the same location to go far how come safety is an issue with short drops! Chat support has improved and genuinely resolve issues. One should report everything that happens on a ride so that the service will be a dependable transport option.
21 people found this review helpful