2.7
10.2K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

Pak identity is NADRA’s Online identity issuance service for Pakistani citizens that provides an end-to-end solution for applying for identity card. NADRA has launched this app to facilitate Pakistani citizens to apply for following identity documents
• Modification of CNIC
• Renewal of CNIC
• Reprint / Lost of CNIC
• New NICOP
• Modification of NICOP
• Renewal of NICOP
• Reprint / Lost of NICOP

Functionalities:
• Account creation with email, mobile number and biometric verification.
• User login through biometrics (Fingerprints / Facial)
• User-based inbox with a list of all applications
• Interactive data acquisition
• ICAO-based photograph capture through the mobile camera.
• Fingerprints acquisition through mobile camera
• Digital signature capture through the mobile touchscreen
• Document upload through both mobile cameras and by uploading files
• Attester verification through OTP
• Online payments
Updated on
May 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
10.2K reviews
Wajahat Ali
March 10, 2024
I have been trying to capture the finger print but the app close down itself. Some time it says citizenship number missing. Some time says error occurred but does not capture the print. There should be an alternative way too. Adding the online service is one of the best things but functionality and customer experience should have importance. What good it would be if could not serve the purpose. Hope this can be improved.
365 people found this review helpful
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National Database & Registration Authority
April 2, 2024
Please clear the data and cache for your app by going to your phone settings or reinstall the app from playstore. This should resolve your issue. In case you are still facing the problem, please contact us at customer.care@nadra.gov.pk for further assistance.
Amara Zahid
February 15, 2024
I have been using the Pak Identity app and find it extremely useful. However, I have a suggestion for improvement regarding the signature screen. It would be great if you could consider adding a redo button in the signature screen. Sometimes, users may make a mistake or want to make adjustments to their signature, and having a redo option would make the process more user-friendly.
243 people found this review helpful
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khan khan
April 29, 2024
It is very good app and very good service to apply for identity card online But there are improvement that should b done. First of all when you start application and apply for identity card and as soon you closed the application and after re opening you are unable to the same application..it says server error One more thing, there should be finger device option for finger scanning, sometimes camera is unable to scan fingers. Hope that this issue will be resolved
10 people found this review helpful
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What's new

Following changes are done. (Version - 3.0.2)
1) Biometric acquisition has been upgraded to the latest version.
2) UI interaction with the applicant improved.
3) Accounts verification related bugs fixed.
4) Fixed Keyboard issues.
5) Fixed Verifier signature bug.