Wajahat Ali
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I have been trying to capture the finger print but the app close down itself. Some time it says citizenship number missing. Some time says error occurred but does not capture the print. There should be an alternative way too. Adding the online service is one of the best things but functionality and customer experience should have importance. What good it would be if could not serve the purpose. Hope this can be improved.
365 people found this review helpful
National Database & Registration Authority
April 2, 2024
Please clear the data and cache for your app by going to your phone settings or reinstall the app from playstore. This should resolve your issue. In case you are still facing the problem, please contact us at customer.care@nadra.gov.pk for further assistance.
Amara Zahid
I have been using the Pak Identity app and find it extremely useful. However, I have a suggestion for improvement regarding the signature screen. It would be great if you could consider adding a redo button in the signature screen. Sometimes, users may make a mistake or want to make adjustments to their signature, and having a redo option would make the process more user-friendly.
243 people found this review helpful
khan khan
It is very good app and very good service to apply for identity card online But there are improvement that should b done. First of all when you start application and apply for identity card and as soon you closed the application and after re opening you are unable to the same application..it says server error One more thing, there should be finger device option for finger scanning, sometimes camera is unable to scan fingers. Hope that this issue will be resolved
10 people found this review helpful