BIMA Mobile -Teleconsultations

Exclusive for Jazz customers, download the new BIMA Mobile App, to access quality health advice from qualified medical practitioners at the touch of a button - 7 days a week, 24 hours a day - saving you the time and expense of travelling long distances and waiting hours in line to see a doctor.

BIMA, the leading provider of mobile delivered health and insurance products, provides a range of benefits through the BIMA Mobile app, including top quality medical advice on a range of health topics, including men’s or women’s health, child healthcare, sicknesses, fitness and nutrition, mental health, pregnancy counselling, chronic diseases and infections.

For BIMA customers, you can also access your insurance policy details, if and when you need them.

What you can do with the BIMA Mobile App

• View your Digital policy card to access your personal insurance and health information including your policy benefits.
• Have unlimited consultations over the phone with a qualified medical practitioner - exclusive to BIMA Sehat customers.
• Your family members are entitled to unlimited calls to a qualified medical practitioner.
• Paying customers will have secure access to their consultation history at the touch of a button too. *Requires fingerprint authentication
• Have a general health question? Our qualified BIMA Doctors are here to answer your health questions - exclusive to BIMA Sehat customers.

Q: Why should I subscribe to the BIMA Mobile service?

BIMA Mobile is your personal doctor over the phone, offering your family health protection affordably and conveniently. You can receive health advice or diagnosis from our qualified Doctors before your health condition worsens. No more sitting and waiting for hours in a hospital queue! Download now BIMA Mobile App and get quality advice from the comfort of your home.

Q. Is the App free to download and use?

A. Yes, the App is completely free to download. You can access many features inside the App for free (coming soon). To be able to access premium BIMA services, you need to be a paid customer of BIMA Mobile products.

Q: How can I sign up for BIMA subscription?

A: To subscribe to BIMA, please call our helpline on 042 111 11 9878- 24 hours a day.

Q. Who are the medical practitioners for BIMA Mobile?

A. Our team consists of licensed medical practitioners. All practitioners are licensed with Pakistan Medical & Dental Council. Our team strictly follows international health protocols from the World Health Organization as well as current Pakistan medical protocols, to provide you the highest quality of services.

Q. I’m already a customer of BIMA Mobile, can I use this App?

A. Yes. Just install the App on your Android phone, log in with the phone number you used to register for BIMA Mobile, and you will be able to use all the features in the app right away.

Q. Do I need to take an appointment before I call BIMA Mobile?

A. No. We understand you might need to reach a medical practitioner instantly and that’s why you do not need to book any appointment. Just dial BIMA Mobile from within the app, your call will be connected immediately to a medical practitioner.

Q. Can I use the App for emergency situations?

A. No. In the event of an emergency or life-threatening situation, we strongly advise you to visit your nearest hospital or call an ambulance service without any delay.

Q. Who can use the BIMA Mobile App?

A. Anyone can download and use the App, certain features require a BIMA subscription. You just need an Android phone version 5.0 or above.

If you’re looking to get medical advice on any health-related topic such as men’s or women’s health, child healthcare, sicknesses, fitness and nutrition, mental health, pregnancy counselling, chronic diseases, infections, then download BIMA Mobile App today!