A Google user
This is a very frustrating, and super irritating, waste of time. The app does not function at all. You cannot register, and even when you have registered, and everything is "fine", you can't log on, ever. Then you are randomly started again on a new registration process, where the facial recognition either stalls, or takes 45 pictures, and never proceeds, or your ID card is accepted, and re-photographed 110 times, before you are taken somewhere else to start again. This is a financial service, and if they cannot handle this process efficiently, how in hell can they protect themselves, and clients, from hackers?? USELESS
36 people found this review helpful
Banistmo, S.A.
October 3, 2019
¡Hola! nos encanta saludarte.
Si aún tienes problemas con la app comunícate al correo escribe@nequi.com.pa, al chat en www.nequi.com.pa opción ayuda o a la línea de atención 3771000, comenta tu caso, envíanos tu número de cuenta y los pantallazos necesarios para que nuestro equipo pueda ayudarte. Que tengas un lindo día y gracias por escribirnos.