Rafayel Chibukhchyan
This application works only sometimes! It is getting crashed all the time, just closing in the middle of operation. I am using English language, however not all the text is translated. Cant find my previous sessions in the history, it's empty 😭 Looks like no one ever tested it. At the moment i would not recommend to rely on this !
4 people found this review helpful
EDP Comercial
August 21, 2023
Hello Rafayel Chibukhchyan. We are sorry for the inconvenience caused. To better analyze what you report to us, we ask you to send us an e-mail to edpdigital@edp.pt, indicating which texts are found that are not translated, as well as the NIF and access e-mail to analyze the charging history, please. Thank you. Equipa de Suporte Digital
Tiago Batista
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Very bad experience. Keeps telling me I am offline. Tells me I cant start a charging session because I do not have a virtual card when I am sure its there. basically a useless app for anything other than ordering a physical card, and even then overcomplicated! On top of that the team wants me to send evidence of the malfunction? Hire a better QA team!
EDP Comercial
May 21, 2024
Hello Tiago. We understand your report and apologize for the inconvenience. Analyzing errors reported by our customers requires as much information as possible to ensure they do not recur. Therefore, to effectively examine and correct the issue, we request your cooperation in providing the relevant evidence. Thank you. Equipa de Suporte Digital.