Joe Cook
- Flag inappropriate
- Show review history
An internet issue on 2-13-24 caused some frustration, so we had to "use paper" đľâđŤ to keep track of the matches, and our league operator was available throughout the evening to answer questions as needed. Fortunately, the app was back online before the matches ended, which did allow us to get all of the results entered. It reminded us how much easier the app is to use than the old paper way! đ¤
28 people found this review helpful
American Poolplayers Assoc
October 13, 2023
Thanks for your 5 stars, Joe!!đOur Tech Team is working on this feature! We'll keep you postedâď¸
bobby youngdahl
App crashed 3/10/24 during a match and hasn't worked since. Restarting phone, uninstalling and reinstalling app, clearing cache, clearing data, and forcing stop have all failed to help. I suspect the issue is password related as the app executed a forced logout after the crash but failed to provide a new login screen. I contacted APA about this issue and they claimed the app was operational post-crash, but they failed to provide any support. I'm giving up on app and relying on browser access.
2 people found this review helpful
American Poolplayers Assoc
March 14, 2024
Hi Bobby, we apologize for this inconvenience. Our Tech Team is working to resolve this issue. We expect this issue to be cleared by tomorrow evening. Feel free to contact us on 3/16/24 for an update at support@poolplayers.zendesk.com if you are still unable to access your APA account. We appreciate your patience.
Michael Lenz
Contains the most needed information and stats, but understanding history is limited (probably intentionally to limit access to data). App crashes often when other apps run in the background, requiring a restart and login. (App normally remembers login, but not when this happens.) No biometric login makes it difficult for those with long passwords.
9 people found this review helpful
American Poolplayers Assoc
February 21, 2024
Hi Michael, we appreciate your suggestions and are diligently working to improve the apps performance and abilities. Please let us know when you have additional feedback for us. Your preferences and review has been forwarded to our team.