Phil Kemp
When you actually need it because the schools are closed, the app is so overloaded with visitors and messages all at once, the server crashes and the app is not responsive, even when restarting the app. Please invest in more servers as this will be crucial when it's time to roll this out to the whole country.
1 person found this review helpful
EducDesign S.A.
January 17, 2024
Hi, unfortunately we did not anticipate such a massive usage.
We doubled the resources this morning.
Does it work again for you?
Pavel Dvořák
Every operation is super slow. Opening a document, a picture, a message. you need to take a day off to download a gallery of pictures. Needs a lot optimisation!
EducDesign S.A.
May 25, 2023
Hi,
we updated the server on the night prior to your review, which made it unavailable between 9:30pm on friday and 1am on saturday. Until monday the response time of the server was lower then normal.
We will further improve the server, as well as update the app itself to improve the performance and usability.
Kind regards,
EducDesign