Jonathan Wong
- Flag inappropriate
- Show review history
The app is very frustrating to navigate with constant error dropping you out of the app, forcing you to restart the procedures. My country's passport page has been designed with reflective properties as security measure so the auto scanning function never works unless I scan in very specific lighting! Not worth the frustration to skip queues.
3 people found this review helpful
zac fang
- Flag inappropriate
- Show review history
Tried a few times to scan my passport... you need to scan the overview as per instructed, then zoom in (shift your phone forward slowly) towards the center, ensuring half photo and halg hologram on the left and right. There will be a red box blinking and it's captured... hope this will help... all the best to those registering.
1 person found this review helpful
Paul Ng
The first step for scanning passport failed to recognize no matter which direction, lighting, angle. Can't carry on to the next steps, completely useless. Poorly design means a failure app.
15 people found this review helpful