Equity Mobile

4.6
160K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

Equity mobile has revolutionised digital banking. This app gives you complete control of your financial and lifestyle needs. Simply view your balances, pay your bills, buy airtime, send money and so much more, all from one convenient platform.

With Equity mobile, you will be able to:

Conveniently and securely do your banking
- Open a bank account in an instant
- Create your profile from the comfort of your home at any time
- Have a full view of your accounts, balances and transactions
- Download account statements and transaction receipts
- Lost your card? Block it temporarily

Grow
- Borrow with ease
- View and pay your loan balances

Transact on the go
Send money
- To your own or other Equity accounts
- To other banks, locally or internationally
- To mobile money
- To your prepaid or credit card(s)

Pay with Equity
- Pay your bills
- Buy goods
- Pay to an M-PESA till

Buy airtime
Save people and businesses to your list of favourites

Quick and easy access
- Sign-in with fingerprint or facial recognition
- Change the app to your preferred language (we support English, French, Kinyarwanda, Swahili and 中文)
- Day or night, manage your money with Dark Mode support
Updated on
Mar 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
159K reviews
Arthur Karanja
March 18, 2024
The App works well but every now and then it crashes. Recently, it wouldn't log in and would state "unable to proceed please try again later". Tried logging in several instances on separate occassions but since it was urgent, I uninstalled the app and re-downloaded it again. Now it gets stuck at "Please check your Internet connection and try again." Tried via mobile Internet, WiFi..same response. The developers really need to up their game!
655 people found this review helpful
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Equity Group
March 18, 2024
Hey Arthur, we truly regret the services you have experienced. We have shared the feedback with our team to address. In the meantime please share a mobile number to info@equitybank.co.ke to enable us to get in touch for efficient support.
Nidday Mark
April 6, 2024
The app is great overall, but you guys need to handle your errors better. I have had several occasions where i had to retry certain transactions because of the error "something went wrong." If it would have been more verbose and understandable, like "Check your Internet connection and try again," it would have been a lot better. Also, in the apply loan tabs, all the loan buttons give me the same error "something went wrong." it would be good to know why i don't qualify for a loan, not that!
316 people found this review helpful
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Equity Group
April 7, 2024
Hello Nidday, thank you very much for the review. Your feedback is well-noted, documented, and shared with our developers for consideration. In the meantime, drop an email to Info@equitybank.co.ke for assistance, in case you're facing trouble accessing our mobile loans. Ensure to include your ID number & the error you're getting.
Clement Royal
April 6, 2024
still the same problem, every now and then. this is becoming irritating. previously, the app was working perfectly, but fast forward to today. hectic... I had to leave the shop where I was buying after the app failed mi multiple times... kept on saying the version I am using is old and new version is available. but when I login to my play store to update there's nothing like that, no option for update, only uninstall and open. I ended up uninstalling it the install it, but the problem persists.
127 people found this review helpful
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Equity Group
April 7, 2024
Hello Clement, we're sorry that you are not having a positive experience with our banking app. We strive to provide the best service possible and would like to address the issue. Please confirm if everything is okay now and if still facing trouble, send your ID number and the error you're facing via email to Info@equitybank.co.ke for support.

What's new

We've made performance improvements and squashed bugs to make the experience better for you.
- Bill presentation fix, Kenya.
- Multiple approver fix, Kenya.