Alanna Anstett
Unable to check-out using the app. Any time I try I get the spinning wheel on the page. Unable to toggle off routine protection. Super disappointing. I tried to use the app on drop day for an LE print and the app seems to release the new print a minute later than the website which could be the difference between getting an item you want vs it selling out in that time. Able to use the app to browse and see my orders/points but that's it. Very disappointing and I hope they fix those bugs.
16 people found this review helpful
Jennifer Meksavan
Seems alright so far. Would be nice if there was a way to sort out all the sold out stuff or if it at least wasn't listed before what is not sold out. Also, the little icons to show the colors/prints for each item are little photos of the product and not a close up of the solid or color like it is on the website, and it is REALLY hard to see what is what. Other than that, please order more short sleeve jammies in the limited edition prints. ☺️
11 people found this review helpful
Samantha LaMothe
Horrible app. I can never actually check out and get the 1k points you're supposed to get for using the app for the first time. Unable to delete products from my cart. The loading sign just glitches and the shipping protection box blinks. Poor quality for sure and customer service is not helpful when I reached out. This brand has great quality products but customer service is always rude and unhelpful. Order from the website 😆
11 people found this review helpful