Sony | Hearing Control

3.3
97 reviews
5K+
Downloads
Content rating
Everyone
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About this app

This app is for Sony self-fitting hearing aids, CRE-C10 and CRE-E10. Easy and quick initial setup and remote control with kind instructions.

Main Features
Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing.
Easily controlled with your smartphone: Easy to set up yourself, control volume, sound balance (tone), and directionality* with the app. The device communicates to your smartphone by acoustic link and Bluetooth*.
*except for CRE-C10

Warning:
Depending on your condition, this product/app may not be available.
Please refer to the package or "Safety and maintenance information" for details.
Updated on
Jul 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
95 reviews
M G
May 5, 2024
I'm not sure what is happening, but the hearing fine tuning option is not working. It freezes the app and a minute later, the app wants me to reconnect the hearing aids. This means that I would have to go through the ENTIRE setup again! I just want to fine tune my hearing aids and get rid of the tinny sound from every single audio piece coming my way! C'mon Sony! Fix your app! And why do only iPhone users get to listen to audio through bluetooth? Where is the love for us Android users?!!!
2 people found this review helpful
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Jacob Warren
December 30, 2023
I have been very happy with the app and have been able to make on-the-fly adjustments as needed. The only reason I'm not giving five stars is that there is not an option for saving settings for different scenarios (work, home, TV, etc.) so you have to continually manually adjust the settings, whereas it would be much better to be able to save and name certain settings that are used frequently. Please add this functionality to the app to make it more user-friendly.
16 people found this review helpful
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Michael Huber
January 14, 2023
The app paired easily to my android phone. The app's functions work well. The app does not contain a method of showing a chart of stored settings, so it's almost impossible to revert to or replicate a set of settings. So if you finally achieve an overall sound that you like, but still want to further explore, once you change more than one setting you'll find it virtually impossible to go back to your previous collection of settings. Fix this, Sony, and make an OK product sooo much more useful!
46 people found this review helpful
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What's new

Changes:
- Usability improvement
- Battery notification feature added
- Link to Sony OTC Hearing Aids community site added (https://us.community.sony.com/s/topic/0TO4O000000gUU7WAM/otc-hearing-aids?language=en_US)