4.3
2.82K reviews
100K+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image

About this app

Be Notified When Customers Reach Out

Offline? We send notifications directly to your devices so you stay up to date.
Not replying? We forward chats right to your email, allowing you to directly reply to your visitor by email. Your reply will be forwarded to your Crisp interface and to your visitor’s email so that they have a transcript for reference. We keep up everything synced!

Livechat

Add our live chat to your website and talk to your customers real-time. Our chatbox is customizable and multilingual to adapt to your store. With MagicType, reply faster to your users by seeing what they’re writing in real-time. Plus, with GIF, smileys, and file sharing, live chat has never had so much flavor. You can even integrate Crisp with other channels, such as Facebook Messenger, Telegram, SMS and email.

Your Team Will Love It

With a fresh and modern interface, your team will thrive thanks to this efficient, easy-to-use tool. Crisp supports working hours as well, so that your employees won’t be notified outside of their working hours. You can also send private notes to make sure that information does not disappear, and be notified and see what your colleagues are writing.
The best part? Crisp is integrated with Zendesk and Slack, so you can keep using your existing tools.
Updated on
Apr 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
2.77K reviews
Rahul
March 30, 2024
It's almost unusable on Android. Messages won't load and require several refreshes.
3 people found this review helpful
Tasir Rahman
April 7, 2024
Awesome App and service. Easy to use and manage. Best for small business owners to manage client communication.
1 person found this review helpful
Brieanna Camper
October 31, 2023
The recent update has caused a large increase in temporary cache files that slow down my device drastically. This makes it impossible to use the app or even my device. There is no way to delete temporary files within the app. When the app actually works it's fantastic few other bugs but they can easily be worked around.
18 people found this review helpful
Crisp IM
November 10, 2023
Hey there, thank you for sharing this feedback. we've understood the problem and it will be fixed in the next update which should be released very soon.

What's new

This new release fixes crashes occurring on Markdown parsing