Lexi
Not a great app. Scrolling down on the classes most of the time doesn't work and it will instead scroll horizontally to another day then you have to scroll back to the day you need and then you're back at the top of the page. The filter doesn't allow more than one choice, so if I want to look up only pilates classes that are in the evening - it's not gonna happen. You're going to have to scroll down through all the other classes (and I've already said how awful the scrolling is).
1 person found this review helpful
Hi Lexi! We're sorry to hear about your experience. Would you be able to send us a screen recording of the horizontal scroll problem? Regarding the filters, our app does allow multiple filters, so you should be able to select the class type and evening. If you provide a screen grab of both issues at mobilefeedback@glofox.com, we can investigate!
Amy
Doesn't load properly, awkward to use, I have to tap the "buy membership" option to navigate to the class/course lists (which makes no sense). Notifications pop up but when tapped they don't link to the content of the notification, they link to the buying options/payments page. Attended courses don't count as classes for some reason, they don't show up in booking history. I genuinely hate this app and it's putting me off attending courses at the venue I'd like to use.
5 people found this review helpful
Hi Amy! To assist you better, it would be helpful if you could send screenshots or a screen recording of the problems you're encountering to mobilefeedback@glofox.com. This will allow us to investigate and address the issues more effectively. We appreciate your patience as we work towards improving your app experience.
A Google user
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Terrible interface and not responsive. The app lags when I try to return to the schedule screen after booking a class, and exiting/restarting is faster. I can't turn off email notifications. The way the schedule page is designed is really confusing! Not only does it lag when I try to scroll through dates, it's not clear what date I'm reviewing. It's shocking how bad the UX is. The delayed response when I cancel or book a class has caused me to accidentally book/cancel classes. Very disappointed!
10 people found this review helpful