J
There's no reason 4 this 2 exist as it's basically just an app 2 pay your bill, which can be done online/any shop. I installed this after getting a smart meter, & naively thought it might have some functional use, like detailed anylitics, what is using the most power, good times 2 use resource heavy items like a washing machine, suggest times where it's cheaper 2 do so etc. But it lacks all that and much more. You send me extortionate bills every 2 months and this app is the best you could do 🤨
28 people found this review helpful
Sahan Ekanayake
The application is very poor. Basic functions like login in doesnt work properly. ?.. need to enter credentials every time, and biometric login doesn't work. No software/ applications are 100% bugs free, but come on, this is on another level and extremely poor from a company that earns millions of euros. Please get your software testing team to test the application properly before releasing a new version. Every version had issues so far.
45 people found this review helpful
Alan M
Terrible app , when I pay my bill it won't show that I paid for about 3 days , then recently I paid in the app , went to my bank app to confirm then went back to the E.I app and it didn't confirm or give me a receipt so tried it twice and no luck . So went to online page and paid . Then I check my bank balance and it took three payments from me in total , sort it out !! You have enough funds to fix this robbing people blind !