My SmartPLAY
1.5star
635 reviews
100K+
Downloads
Rated for 3+
info
About this app
"My SmartPLAY" (app) developed and maintained by the Leisure and Cultural Services Department (LCSD) of the Government of the Hong Kong Special Administrative Region provides a safe and convenient way to enjoy LCSD booking sports and recreation services. Apart from creation of a SmartPLAY user account and update user profile information, SmartPLAY users can also enquire about and book leisure facilities as well as enrol in recreation and sports programmes through the app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Committed to follow the Play Families Policy
Ratings and reviews
1.5
620 reviews
Paul
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November 10, 2023
Many bugs, no smooth transition... It could have been better planned... Many bugs encountered when tried to create an account. I need to wait up to 10 days to be able to use it once my file has been approved. The only positive note is that it should be easier than on former website to see all the slots and more user friendly as long as bugs, lags are fixed one day...
11 people found this review helpful
Damian Versaci
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May 11, 2024
Good luck trying to complete a child registration, you'll need to input a password that doesn't exist for Iam smart users. Login flows are troublesome, even staff at facilities can't figure out how to help.
JEIZ YEALLOHH
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December 11, 2023
Try grabbing my HKID scan photo, Keep saying permission missing ❨access to phone folders❩, when in fact user already selected to enable all permission. Turns out that the APP design never ask for access folders. 2nd annoying feature, is that it updates every other week. Seems i ve waste effort to update it hundred times but not managed to succeed booking even once. Zero star it should get
5 people found this review helpful
What's new
Optimize the interface, improve the user experience, other leisure facilities and project booking functions
