3.1star
841 reviews
100K+
Downloads
Rated for 3+
info
About this app
The Transport Department (TD) launched a new mobile application for “HKeToll”. It provides a one-stop platform for the public to easy manage the toll fee with efficiency. Motorists could pay tolls of government tolled tunnels and Tsing Sha Control Area with ease by remote means through the mobile application. It will bring convenience to motorists with a smooth road driving experience.
(1) Apply Vehicle Tag
(2) Sign Up for HKeToll Account
(3) Activate Class Tag
(4) Payment Arrangement and Top Up HKeToll Account
(5) Check tunnel usage records, payment status and view e-monthly statements
(6) Customer Service Centre/Service Outlet Booking
For more information, please refer to the HKeToll website: www.hketoll.gov.hk
(1) Apply Vehicle Tag
(2) Sign Up for HKeToll Account
(3) Activate Class Tag
(4) Payment Arrangement and Top Up HKeToll Account
(5) Check tunnel usage records, payment status and view e-monthly statements
(6) Customer Service Centre/Service Outlet Booking
For more information, please refer to the HKeToll website: www.hketoll.gov.hk
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.1
809 reviews
Michael Lam
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July 18, 2023
The intention is good but the execution is abysmal. The app is cumbersome. It requires a Captcha login everytime. Even my banking app doesn't require that. Why isn't there a biometric/fingerprint login? The autopay would work for a month or two. After which, it will require relinking/resetting because of system update. This has happened to me twice. This defeats the whole purpose of the HKeToll scheme.
10 people found this review helpful
Andrew Chard
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January 11, 2023
This app is full of bugs and is unusable. To set it up, I needed to follow an emailed verification link, then input a code sent to the same email. However, returning to retrieve the code meant invalidating the verification link. Eventually, I sorted this out and tried signing in, for which I needed to input the number verification code. However, no numbers appeared. After trying countless times, I even restarted my phone. Unfortunately, the problem remains and I cannot access the app at all.
27 people found this review helpful
jj quan
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February 5, 2024
our company has a few cars and using different tunnels a few times per day. but kept suspended the auto pay by credit card FOR SECURITY REASON. suggested us to open a prepaid account !!!
1 person found this review helpful
What's new
Optimize the search function for checking tunnel fee records
Improve user’s experience
Improve user’s experience
