Elias Baaklini
Interesting app! Although it can be improved and make it even simpler and more user-friendly, I give it 5 stars for the idea to have everything in 1 app and for the effort this app really needs in order to offer the user a 1 app for all experience.
Flowbird
February 27, 2024
Bonjour,
Merci pour votre commentaire positif, nous sommes ravis que vous appréciez l'expérience.
A bientôt,
L'équipe Support Monapass
jan kollar
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It's a great idea. Theoretically. You need to scan QR every bus ride (you might say "OK, annoying"), BUT app needs phone data to start. And it's not EU, so you pay for data as you would be in US or Australia. So 7day ticket might cost you 15E + 40-80E for data! BUT when you show QR code, 9 of 10 times it won't read it, BUT instead you will pay contactless for another ticket, as terminal is right under QR scanner! If THIS app is not a SCAM, then I don't know what better example would be! Sorry.
2 people found this review helpful
Flowbird
February 28, 2024
Bonjour,
Merci pour votre message.
En effet vous pouvez avoir des frais si vous êtes en roaming hors forfait, mais cela n'est pas lié à Monapass, seulement à votre abonnement téléphonique.
Pour toute autre demande d'aide, merci d'écrire à contact@monapass.gouv.mc
N'hésitez pas à mettre à jour la note si le problème est résolu.
L'équipe Monapass
eric lamquet
Utterly worthless! QR readers simply can't read the code. Not to mention the app is a scam and a robbery! I linked it with my Google account, purchased a 10-trip pass. I only used 2 of them, but changed mobile phones and the app did not recover the existing pass, so had to buy another one. I WANT MY MONEY BACK!
2 people found this review helpful
Flowbird
February 28, 2024
Thanks for your review and apologies that you have had a bad experience with Monapass. The issue has been resolved since. If you reach us at contact@monapass.gouv.mc, we can provide refunds in some cases.
Feel free to update your rating if you are now enjoying the app.
Have a good day,
The Monapass Support Team