Athos
I really want this app to be good but the UI is just not good. The home page is extremely cluttered. Selecting stations has a weird slow rolling interface. It's also not that fast which from talking to somebody the other day who made a widget for the path, They said the APIs are really good and fast. But the official app can't even take advantage of it, and on top of that it's underneath just a bad user interface. Please update this as we need this information in a better format.
7 people found this review helpful
A Google user
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After recent update, app isn't working. When starting app just shows white screen, waited few minutes to start and still nothing. Just like the train service this app is crappy, slow and unreliable. Just update/overhaul everything. Uninstalling app until it's fixed. How can I email if the app doesn't even load? Adjust the code to factor in Android 10 platforms.
5 people found this review helpful
Port Authority of NY & NJ
January 7, 2020
Hi, Jeff. Thanks for this feedback. We're sorry to hear about your experience. We'd like to learn more about your situation so we can try and replicate the issue and get this sorted out. Email the station (if applicable), time, device and Android OS you are using our app on to PATHcommunity@panynj.gov and put "App Feedback" in the subject line. *RJ
A Google user
I've tried uninstalling and reinstalling but still unable to see any of the timetables for my "favorites" or any other stations. The alerts tab is always blank so I have to rely on the desktop site opt-in notifications and constantly checking my email. You advertise this app as "official" on the trains, at least make sure it works, please. ToThePathAndBack app is more useful.
23 people found this review helpful