Mich W
The concept is wonderful [hence the 2 stars], the app isn't. Not user friendly and no way to tell if you did it right. only had option to request info from the commissioner or 3 option to report abandoned vehicles [🤔]. Light not working and not sure which option to use..and Help...🤣😂🤣 no..not user friendly at all.
9 people found this review helpful
Candace 66
Request categories have disappeared. For example, there's no longer a way to submit a request for street light maintenance. But there's still a category to report Covid-19 violations at a business, SMH. As for trying to get help, the "email us" link in the app doesn't work. The "resource center" is generic and out-of-date. I suppose I can try to figure out who to call at Clark County, but I suspect no one there will know what's going on with the app.
1 person found this review helpful
Julie So?
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I don't know how anyone has managed to request anything on this app or website. It makes you create an account which requires an OTP, which I never got until I started all over. But there is no pass code in the email, just a link, but it's asking for a passcode. Now I click the link, says my account is active and I can sign in, but when I try to sign in, it says I still need to verify my account. Started over. Says wrong password even tho I know it's right. Forgot password link. No email. Quit
7 people found this review helpful