VA Video Connect

Sometimes it works. Sometimes it doesn't. When it works it is an OK way to remote in to a medical appointment using your Android device. For example, I am in Maryland, & the VA provider is in Georgia. When it doesn't work, you have just missed a medical appointment (something the VA seriously does NOT want you to do.) Very useful, but still needs work in the areas of connection reliability and ease of use. Note to VA developers: a version that works well on Chromebooks is VERY desirable.

I've tried this app on multiple different devices for several different appointments...I can hear my provider but they can never hear me. I've checked my settings on all the devices (cell phone app, tablet, computer) and it still never works. I'm a tech savvy person and have tried connected to different networks. Have had all telehealth appointments scheduled for in person from now on. The WORST APP EVER!!!

So here's the issue. It works fine when in the process of making calls. After leaving a call, my microphone will no longer be usable, period. Not for Google assistant, nor for calls or anything. My microphone is completely disabled. I even tried changing settings in my phone, or force closing this app, it did not work. I have to restart my device to get my microphone to work again. I have a bad memory, so I may forget, and then when I make or receive an important call, nobody can hear me.