Liam Barton
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The app was great. Really convenient and easy to use. During pandemic became even more important. However, following latest upgrade it simply stops working. Tells me I am using a Rooted device which I do not believe I am. I uninstall the app reinstall it go through the initial setup and it works again. Within 24 hours it goes back to the old message you are using a Rooted device and so the process begins again. This is my sixth time having to reinstall the app. Really annoying and disappointing.
93 people found this review helpful
John Kerr
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A good app, when it works... I like this app and it is quite easy to use. So why the 3 stars? Because it is absolutely infuriating when it goes down, which seems to coincide with every time is updated. Can't log in, can't interact with your money, you get stuck in an loop of updating that never ends. Very very annoying because you can't access the website either when it's in this state (you phone is your security authenticator) so, dead on as long as you don't mind the odd 24hrs without access!!
50 people found this review helpful
Dan McManus
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EDIT: changing my default browser from Brave to Chrome fixed this problem. Not sure why though but at least it's working for me again. App ran perfectly for years until a few days ago when the screen began freezing on the "Security Check Complete" page and the "Continue" button stopped working. This means I can't check my transactions or make payments. Deleted the app and reinstalled as advised by others on the Play Store and by customer service and unfortunately the issue persists.
7 people found this review helpful