4.6
195K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The new Mein dm app has many attractive advantages and features!

Smart pocket-sized shopping? With the Mein dm app you not only have the opportunity to buy your favorite products, but also access our glückskind* and PAYBACK services. In addition, you will find all your coupons in one overview here.

The login takes place via your existing My dm account. The app is thus tailored to your personal needs. By linking your Mein dm account to the PAYBACK account, you can enjoy many other services.

Download the app and let's go
1. Download the Mein dm app to your smartphone
2. Log in with your Mein dm account data or register for a new customer account.

The best features at a glance
Home and dmLIVE
As soon as you call up the app, you get your own start page. Here you will find various highlights and recommendations as well as a selection of new products. You also have direct access to our live video shopping format dmLIVE from here.

Get an overview of the range
With our search function, the entire product categories and our scan function, you get a quick and easy overview of the range. Simply click through our range, search for specific brands or scan products, view previously purchased products, add them to the watch list, share the watch list with friends or start shopping straight away.

Find your branch
You can use the branch finder to search for branches near you. This gives you quick access to service information. You can note your preferred branch in the app and thus display not only the online availability but also the inventory on the product pages and check your shopping cart for express collection.

All your coupons in one
In the "Coupons" area you will find an overview of the current discount coupons from dm. Here you will not only find your glückskind* coupons, but also your Mein dm and PAYBACK coupons. To see more details, tap directly on the coupon.

One app for all dm services
From now on you will receive all dm, glückskind* and PAYBACK coupons in just one coupon center. This makes the process from activating the coupon to redeeming it in a branch or when ordering online as easy as possible.

Step 1: Activate Coupons
Use the "+" button to add individual coupons to your account. You can redeem these in your branch or with online orders. You can find the redemption conditions and further information on the respective coupon.

Step 2: Redeem coupons
Redeem coupons in store
You will find your customer card in the “My dm” area. To redeem all activated coupons, you can scan your QR code during the payment process in the branch.

Redeem coupons in the online shop
All activated coupons that match your order are automatically included in the shopping cart. If an activated coupon does not match your purchase, it remains active and can be redeemed for your next purchase.

Completely individual with "My dm"
You will find your watch list in the "My dm" area, and services such as glückskind* and PAYBACK are also available to you. Thanks to the link to your PAYBACK account, you will receive your purchase history with product recommendations and can collect PAYBACK points with every purchase in the app. In addition to "Help & FAQs", you will also find your customer card here.

What matters is your opinion
We want to constantly improve our app. That's why we look forward to your feedback. Please note that you will not receive a response to sending feedback. If you have any further questions or problems with the app, please refer to "Help & FAQs" or use our contact form.

*only available in Germany
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
193K reviews
Liliya Kazarova
April 3, 2024
I find it much easier to Shop in app than in the store. Research allows you to find so many products, all descriptions are available, it saves all necessary info's. All options offered by the app are working and it is done in simple way that is really easy to use. Give a rase to everyone working on development of this app
8 people found this review helpful
Petr S
April 11, 2024
Every single time I visit DM I see customers complain about this app at cash register. Every. Single. Time. The signup process is so cumbersome people just give up. For me it took like five attempts to get the app account created and connected with the plastic card (who does even need a plastic card??). And I still get randomly logged out and never know if it's gonna work next time I'm in the shop. Worst, they try to gaslight you into giving them five star review instead of fixing it.
3 people found this review helpful
dm-drogerie markt GmbH + Co. KG
April 16, 2024
Dobrý den, je nám líto, že máte komplikace s přihlášením do aplikace Moje dm. Prosíme, kontaktujte nás na dm@dm.cz, rádi Vaše konto prověříme.
Iris Mil068
April 5, 2024
There is a flaw in the new update. Yesterday at the shop, even though the coupons were activated beforehand, the QR scan only recognised my card number. The extra points were not shown on the receipt as usual. So when I checked the app, the coupons were still there, eventhough I had bought the products. Even the lady working at the store was surprised & told me to contact customer services. Could it be because I no longer have the payback app installed, just the meinDM app is installed?
3 people found this review helpful