My AXA Mobile

The new My AXA Mobile App – the first version with a focus on health insurance and optimized
Stock features! Experience your usual services and benefits for your full health insurance
Supplementary health insurance in a modern and intuitive design – simple and future-oriented.
We provide all other customer groups with the usual self-services - such as reporting damage and documents
Request and submit vehicle and life insurance - with the next app updates available.

What's new?
- Services in quick access, with the new intuitive navigation
- Familiar services even better and more user-friendly
- Real-time notifications and notifications via smartphone and, as usual, via email, for example if you have a new message in your My AXA inbox
- Thanks to the “Current” page you are always up to date
- Modern and future-oriented design
- Dark Mode - Determine the appearance of the app
- Switch easily and securely between multiple My AXA accounts - all family contracts quickly
in access

Usual service and benefits
- Submit medical bills and documents for health insurance (such as medical and cost plans or a certificate of incapacity for work)
- All insurance policies always at a glance
- Contact your supporting agency – anytime, anywhere
- Receive mail digitally and communicate securely with AXA
- Change personal data and your bank details in no time

Other advantages
If you have not yet used the My AXA Mobile App or the My AXA Portal (www.myaxa.de), you can simply register via SMS.

If you already use My AXA, you can log in directly to the app with your username and password. You need your activation code for the first login. To do this, please use the activation code by post that you received as part of your registration, as this is permanently valid. If you no longer have the code, you can request a new one directly in the app via SMS.

More security for your data:
To ensure that only you have access to your personal information, when you open it
The app asks you to enter a six-digit PIN code. You can do this when you register in the
Set the app yourself. Alternatively, you can use facial recognition or your fingerprint. Out of
For security reasons, the My AXA app cannot run on rooted devices.